HolaInsurance is our brokerage services division, whose mission is to help our clients find the most affordable health insurance. Our dynamic team of health insurance specialists are experts in helping our multicultural clients understand the health insurance market.
The landscape of health insurance plans is ever-changing. That’s why you should rely only on experts to navigate the health insurance world, and we make it easy to do so.
From Florida to California and every state in between, our specialists are here to help you choose the best plan.
We are offering affordable, scalable, and reliable healthcare call center services. The field of healthcare insurance changes fast and our experience in communications and call centers gives us the ability to adapt easily.
Customer Service and Retention
Our Customer Service and Retention team perform many activities to help our policyholders retain their insurance policies and avoid losing coverage.
We have 24 representatives, among them licensed health insurance agents trained to assist our clients in all areas related to insurance. Our specialists answer all types of insurance questions, from how they can take advantage of the extra benefits of their medical plan to how their insurance works. They can even act as mediators between our client and the insurer, helping them solve problems that may occur with their policies, and everything in between.
During the insurance enrollment period, our team helps members review new plans on the market, answer their questions, and help them make the best decision.
The HolaInsurance Customer Service team works for our members, continuously looking after the health of our policyholders.